Return Policy
All products sold through Wildrose Trading Company are tested in the field at Wildrose Kennels prior to being sold by the company. Wildrose Trading Company is committed to providing fine, high-quality products and services. If you are not satisfied with your purchase for any reason, please return the item to us within ten (10) days of delivery along with a copy of your invoice for an exchange, refund, or store credit. Refunds can only be applied back to the original form of payment. Sale items are not eligible for return with the exception of a manufacturers defect that is not noted in the items description.
If your product is incorrect or in any way defective, we will provide you with a return label and refund your order in full, including shipping, when we receive the product. Order must be shipped for return within ten (10) days of original delivery for full refund.
If you are returning a product for other reasons, we can provide a return label to you and deduct that amount from your return or you can provide your own. Returns must be shipped within ten (10) days of original delivery date for full refund. Products can also be returned in store. You will receive a refund once we have received the product. Returned orders will be refunded, minus a 3% fee, which will be deducted from your refund. Returns will also not be refunded the original shipping costs.
Wildrose Trading Company
260 County Road 425
Oxford, Mississippi 38655
If you request to cancel your order, the request must be placed before the item is shipped. Canceled orders will be refunded, minus a 3% fee, which will be deducted from your refund.